Privacy

What we keep,
and why.

This covers the website at morethegym.com and the MORE app for iPhone and Android. It is written to be read, not skimmed past. Last updated 13 September 2026.

Who we are

MORE The Gym, Waterfront City, Dbayeh, Lebanon. If anything here is unclear, call or WhatsApp +961 70 868 068 or ask at the desk.

The website

The website has no accounts, sets no cookies, and runs no analytics or advertising. We do not know who visits it.

Its typefaces load from Google Fonts, which means Google's servers see your IP address when the page loads, as with any site that uses them. Links to WhatsApp, Instagram, Google Maps and OpenStreetMap take you to those services, and their own policies apply once you are there.

The app — what we collect

You give us these when you create an account and use it:

• Your email address and a password. The password is stored only as a one-way hash; nobody at MORE can read it.
• Your name, and a phone number if you choose to add one. Your coach uses these to know who is coming and to reach you about a session.
• Your bookings. What you booked, when, with which coach, which package it came from, and whether that package has been paid for.
• For coaches only, a notification token. An identifier for the phone the app is installed on, so it can be told when a member books them. Members are never asked for this.

We do not collect card or bank details — packages are paid for in cash at the desk, and the app only records that payment happened. We do not track your location, run analytics, or use advertising identifiers. The app opens your phone's maps application for directions; it does not read your position.

Why

To run your bookings, keep track of the passes you have left, tell your coach you are coming, and reach you about a session if we need to. Nothing else.

Who can see what

• You see your own bookings and packages.
• Your coach sees your name and phone number for the sessions you have booked with them, and nothing about anyone else's sessions.
• The gym's owner sees every booking, every package and every member's contact details, because that is what running the gym requires.
• Other members see nothing about you. This is enforced in the database itself, not only in the app.

We do not sell your details, share them with advertisers, or hand them to anyone who is not needed to run the service.

Where it is stored, and who helps

• Supabase holds the database and handles sign-in. It is hosted in Frankfurt, Germany.
• Expo and Google Firebase Cloud Messaging deliver notifications to coaches' phones. To do that they receive the notification token and the message itself: the discipline, the member's name, and the time.
• Google Fonts, on the website only, as described above.

Everything travels over encrypted connections.

How long we keep it

For as long as your account exists. Bookings stay in your account as history so that you, and the gym, can see what has been used.

Deleting your account

In the app, open the Account tab and choose Delete my account. It asks you to confirm, then removes your account, your bookings, your packages and any notification token — immediately and permanently. There is no waiting period and nothing is kept back.

You can also ask at the desk, and we will do the same for you.

If you delete an account with unused passes on it, those passes are gone with it; settle that with the gym first if it matters to you.

Your rights

You can see everything we hold about you in the app. You can correct your name and phone number there. You can delete all of it yourself, as above. If you want a copy of your data or have any concern about how it is handled, contact the gym and we will sort it out with you directly.

Changes

If any of this changes, we will update this page and the date at the top. Anything that changes what we collect or who sees it, we will also tell you in the app.